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Aaron's

Closed
3.7/5 (82 reviews)
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Aaron's is a rent-to-own store located at 511 E Basin Rd, New Castle, DE 19720. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.7/5 based on 82 reviews.

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Store Hours

Monday (Today) 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed

Currently closed

Products Available

furniture appliances electronics computers mattresses tires-wheels jewelry smartphones gaming

What to Expect at This Store

Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Aaron's directly to confirm.

What to Bring

  • Valid photo ID — driver's license, state ID, or passport
  • Proof of income — recent pay stub, bank statement, or benefits letter
  • Proof of residence — utility bill, lease agreement, or mail with your address
  • Personal references — typically 3-4 contacts with phone numbers

How It Works

  1. 1 Browse in store — choose from available furniture, appliances, electronics, and more
  2. 2 Apply — no traditional credit check at most stores; approval is based on income and residency
  3. 3 Get approved — many stores offer same-day approval and immediate access to your items
  4. 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance

Typically included with rent-to-own agreements:

Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.

Customer Reviews

3.7

82 reviews

Have you visited this store? Write a review on Google
Alyssa gray
Alyssa gray 1 year ago

If I could give them a zero stars I would! Joe is the worst. Literally brought a washer and dryer to my house I told them they don’t have to hook up I’m in a rush to go back to work. He says they can’t give it to me if they aren’t hooking it up so I say I can pull the other washer dryer out the room will only take a second they can hook it up. He tells me you have a washer and dryer you don’t need this one. I’m telling him this one is broke and how is it any of your buisness if I have one already I’m trying to upgrade it and the other one messes my clothes up and I’m paying for this one? I said they could come in and hook it up and he refused because I have one and wasted my time. Don’t go here and do not go to Joe!! The absolute worst place and I have rented before! He needs to be fired! That is absolutely ridiculous I don’t even feel comfortable going back then contacted the other store and told them don’t rent to me??

Kammie Radcliff
Kammie Radcliff 2 years ago

Purchased a bedroom set bout 3 yrs ago. Paid it off less than a year ago. last night my husband plopped on the bed and the bed frame broke!!!! Bedroom set was around 5000.00 called customer service and was told there was nothing they could do for me because it's been more than 60 days that my furniture was paid off. Poor quality furniture for the price. A bed frame should last more than 3 years

Aay Boyer
Aay Boyer 3 years ago

If I could give no stars I would it’s terrible the way a business you’re giving your money to would treat you. Sometimes all payments can’t be made on time but Aaron’s doesn’t understand that instead they make things personal and call you from employees personal phones when you can’t get around to answering their calls. VERY UNPROFESSIONAL it says nowhere in the contract that when you don’t answer the store number we’re allowed to call you from many different numbers to get in contact with you. I would NEVER recommend anybody do business with Aaron’s especially this location (basin rd). I usually don’t even do reviews but I would rather people see this before they even think to do business with them!!!! Save your money and try other places that actually have respect and don’t send threats when you can’t get to the phone.

Niasia Massiah
Niasia Massiah 3 years ago

I’ve been coming to new castle Aaron’s for years. Joe IS AMAZING! His staff are great too. Everyone so friendly and welcoming. It’s not everyday you walk into a business and instantly greeted with a welcoming smile and immediate help. Thanks a ton Aaron’s. Great deals and prices.

beautyqueenLSC
beautyqueenLSC 6 years ago

Today I got furniture from Aaron's. Delivery time was 10a -3pm Theo and Josh arrived around 11:15am. (They are great) They both set up the furniture in the kids rooms; the kids are ecstatic ❤ probably in about 2weeks I will get my kitchen set. Then my bedroom set. Thank you so much ^returning customer ^ Janna Luke

Reviews from Google
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More Rent-to-Own Stores in New Castle, DE

Frequently Asked Questions

Aaron's offers furniture, appliances, electronics, computers, mattresses, tires-wheels, jewelry, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary — contact the store directly to confirm current inventory.

Aaron's is located at 511 E Basin Rd, New Castle, DE. Check the store hours listed above for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Aaron's, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Aaron's directly to confirm their specific requirements.

Rent-to-own agreements generally allow you to return items at any time without penalty, though you will not receive a refund for payments already made. Policies vary by store — contact Aaron's to review their specific return and early buyout terms.

You can contact the store directly by calling (302) 221-1200 or visiting in person at 511 E Basin Rd, New Castle, DE.

Data Accuracy Notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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