567 Campbell Ave
West Haven, CT 06516
Aaron's
Aaron's is a rent-to-own store located at 480 Elm St, West Haven, CT 06516. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.3/5 based on 64 reviews.
Phone
(203) 932-4044Store Hours
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday (Today) | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Aaron's directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
64 reviews
Been a customer for over 15 years. I read a lot of the reviews and they are negative, yet I can only come to the conclusion that these people posting are just not happy no matter what service they received. I have made over ten major purchases from the West Haven store and yes there have been some issues but they were always rectified in time. I will admit that Aaron's is expensive yet they fit a niche of need when finances are tight. I think that most of all people need to read what they are signing. It is a contract and after the first four months you can cancel without penalty. I have bought many items that were returns and I will say I have made out like a bandit. Overall I believe I have come out with the better deal over time. Some people you cannot please, even if something was given to them for free they would complain, they would say it was junk and that's why it is free... But they still took it! Most of all, when I have a problem they fix it. What more can you ask for?
I reached out to Aaron about my couch that was delivered dirty, crumbs under the cushions and broke but yet had a tag that it was sterilized waited for a call back. About 2 months later got a call to see if I wanted to rent anything else told them I'm still waiting for a call from 2 months ago. Finally spoke with the manager who stated she put a claim in for the couch being broke and here we are about another 2-3 months and have not heard back from any one. I never had this issue with them in the past it has always been a good experience but now I will be taken my business somewhere else.
Love love love the ladies working there. So polite & help in every which way possible they can. I recommend any one to go see those woman down there !! Thank you to the delivery men as well. My apartment was a pain in the ass to deal with !
The new manager Tish from the West Haven store went over and beyond to get the items I needed now my place is going to look great. She had to deal with a very small place to fit exactly what was needed and she came through with flying colors. You rock girl!!!!
Tish in West Haven worked really hard to help us find exactly what we wanted at the price we wanted to pay. The delivery guys were really great...funny, professional & tidy. Thank you!
I need a Negative Star rating. One of your drivers side swiped my car a year ago and Aaron's still has not paid. Your driver was a fault! you driver received a warning. I have the Police report and It's on traffic camera! Allegedly you don't even have insurance. I WILL NOT GO AWAY! You need to pay for the Damage to my Brand New Car!
I’m new with Aaron’s on elm street in west haven but i can see now I’m have to hurry up and pay this off cause i just don’t want deal with this One of their workers calls me before the store even opens up around 9am asking bout a payment on the due date because she says the payment hadn’t went through yet but I lock all my cards because of so many scammers. So i hadn’t even got up yet to pay it i work late nights so she didn’t even given me the chance to unlock so the bill can be paid. Now i did thought they call the day after they haven’t received a payment and not the day the payment is due before the store even opens up yet. But after what happen yesterday I’m paying it off fast cause this is ridiculous. Idk but i wouldn’t recommend them they let u get it then treat u like a enemy once u do. Sad part is my payments always go through and this first time i get that call 🤦🏽♀️
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Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.