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Brook

4.8/5 (1,982 reviews)

Brook is a rent-to-own store located at 30985 Santana St, Hayward, CA 94544. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.8/5 based on 1,982 reviews.

Store Hours

Monday 5:00 AM - 7:30 PM
Tuesday 5:00 AM - 7:30 PM
Wednesday 5:00 AM - 7:30 PM
Thursday 5:00 AM - 7:30 PM
Friday (Today) 5:00 AM - 7:30 PM
Saturday 6:00 AM - 5:30 PM
Sunday 6:00 AM - 5:30 PM

Products Available

furniture appliances electronics computers mattresses tires-wheels jewelry smartphones gaming

What to Expect at This Store

Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary β€” contact Brook directly to confirm.

What to Bring

  • Valid photo ID β€” driver's license, state ID, or passport
  • Proof of income β€” recent pay stub, bank statement, or benefits letter
  • Proof of residence β€” utility bill, lease agreement, or mail with your address
  • Personal references β€” typically 3-4 contacts with phone numbers

How It Works

  1. 1 Browse in store β€” choose from available furniture, appliances, electronics, and more
  2. 2 Apply β€” no traditional credit check at most stores; approval is based on income and residency
  3. 3 Get approved β€” many stores offer same-day approval and immediate access to your items
  4. 4 Delivery or pickup β€” most stores include free delivery, setup, and ongoing service/maintenance

Typically included with rent-to-own agreements:

Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.

Customer Reviews

4.8

1,982 reviews

Tarri King
Tarri King 2 months ago

Everyone, from the first contact via phone call with Paul, was so friendly, helpful, knowledgeable, and respectful. Paul spent so much time with me, giving me information and answering all my questions. He is an absolute sweetheart! He set up all the details with perfect knowledge. I was able to get an appointment right away and the excellent process began. I didn’t have to deal with permits, any other contacts, arrangements with my HOA, it was all done via the Renewal by Anderson team and concierge professionals. The communication from everyone was outstanding! I was kept up to date all along the whole process. The way they worked and kept my home clean from dismantle to new beautiful sliding door to the backyard was amazing! They definitely have 100% outstanding qualifications, workmanship, and dedication to their craft. Always so friendly and willing to address any of my questions. They even accommodated me by working hard to get the work done before my big summer party!! After a few months, when my big dog decided to run outside only to crash into the screen door and ruin it, the Renewal by Anderson Team was right there to help!! They got a new screen door made and set up for me right away. This time, I had the pleasure of meeting their repair team members, and again, they did not disappoint! The repair technician, Kevin, was amazing!! He kept in contact with me upon arrival, and was so friendly and professional. He even took a moment to say hello to my two dogs!! :D I cannot impress enough how wonderful working with Renewal by Anderson was!! They were so friendly and went above and beyond to make sure everything went without any problems. I just sat back and let them do their thing. I was so relieved to finally get the beautiful and well made sliding door to my backyard I always wanted! Hands down the BEST window/door company to ever work with! I highly recommend Renewal by Anderson!! 🫢🏻

Mary Beth Burnside

I had two new doors and 8 new double paned windows installed in the other half of my house (first half by Andersen 30 years ago). The Andersen workers were amazingly fast and courteous and they were perfectionists. I am delighted with the outcome, especially two windows that they suggested I might want to change to picture windows rather than adjacent single windows. WOW. What a magical effect. I now have a spectacular view of San Francisco Bay that had been hiding behind all that wood. Couldn't recommend them more highly.

Valerie King
Valerie King 2 months ago

RbA Service Tech, Sofiane Taibi, arrived promptly and was courteous, calling beforehand. A repair was required to a sliding glass window. One frame was repaired, the other window frame was slightly damaged and the sliding window pane/frame was COMPLETELY REPLACED, much appreciated! S. Taibi completed the repair quickly and easily. Very good service! All covered under RbA Warranty.

Micaela S. Arellano

My husband and I had our new front door installed in November and did not get a lock and key. The front door could only be locked from the inside of the house. With the holidays and busy schedules, it was hard to get a hold of somebody to come. We can now finally use our new front door! They called and came early to get it done. Provided us with 2 keys. They even adjusted the door so that the stripping was not dragging so much. Thanks again!

William Grangoff
William Grangoff 5 months ago

Alex provide a great service in repairing the door, lock and stripping and rear lock. You carefully explain what was needed to be done and provided the materials needed to get the job done. He was helpful that he was open to all questions I asked about it and was very professional and Cordial in his demeanor. The service he provided help me in a better idea and appreciation of renewal by Anderson overall I give him an excellent rating.

Reviews from Google

Frequently Asked Questions

Brook offers furniture, appliances, electronics, computers, mattresses, tires-wheels, jewelry, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary β€” contact the store directly to confirm current inventory.

Brook is located at 30985 Santana St, Hayward, CA. Check the store hours listed above for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Brook, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Brook directly to confirm their specific requirements.

Rent-to-own agreements generally allow you to return items at any time without penalty, though you will not receive a refund for payments already made. Policies vary by store β€” contact Brook to review their specific return and early buyout terms.

You can contact the store directly by calling (510) 803-3110 or visiting in person at 30985 Santana St, Hayward, CA.

Data Accuracy Notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes β€” always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Brook or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Brook is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.