Aaron's

We came in here tonight at 5:50pm 11/19/2025. There was one guy working. He was an African American. He never spoke to us or said I will be right with you. Not even a welcome to Aaron's. We looked around for a little while. We then left because of the lack of customer service. They need to do better

The people that work at this location are absolutely horrible. They do not want to help you at all. They do not want to give you any suggestions they are horrible. Do not suggest ever using them!

I was told my table and chairs was gonna be delivered yesterday they lied and said they called when no one called or showed up I was home all day it upset me when I called up there today to ask them the gm was really rude I won’t go to brewton Al Aaron’s to go buy anything they all lie don’t by anything from Aaron’s in brewton Al

Absolutely incredible customer service from the sales representative Cory!! Also the manager Caleb was exceptional his staff definitely responds well to him.

I ordered a couch almost two weeks ago was told delivery would be 2-3 days and after a week of not hearing anything I called the customer service hotline and was told that this location sometimes “forgets,” and to call the store directly after calling the store they scheduled my delivery for the following monday and it was still not delivered but yet i’ve gotten 4 messages requesting my first payment when I haven’t even received the product yet. Don’t think i’ll be using them again.

First we rented a washer and dryer from there I wanted a grey set. They showed up at my house with a grey washer and a white dryer, not the matching set I wanted. 2nd I went and rented a refrigerator a couple months later and was told it would be delivered on Tuesday. But when they didn't show up we called and they.said we are on the book for Thursday and they can't guarantee they can deliver it today. She said maybe 2 people ment to say Thursday but told us Tuesday, I'm sorry but if that's the case they should have given us a courtesy call so I could have went else where, i told them our fridge was going out and couldnt wait long they said Tuesday and our fridge went completely on Monday and now i have no fridge for 2 more days because they lied. If they keep their promise then I will change my stars from a 1 but as of right now I would never recommend them to anyone. They are bad to do business with they should honor what was told. They ended up finally bringing out my refrigerator at 5 p.m after I already was angry with them. I guess they changed our delivery date without calling us.