Aaron's

I was told that my stuff would be delivered within an a certain amount of time and then I give them call a week later and I get told it would be another week or two almost up to almost a month to receive my product that I have purchased from them a company should not be telling people you would receive something in a certain amount of time if they cannot keep that date all because they got backed up and could not keep the timeframe. They told me horrible service, horrible company

this is a fantastic service for military members as whatever they pay in in one state can be picked back up in another state! Cheyenne is particularly wonderful! Though everyone here is friendly and courteous and helpful.

I would rate this Aaron's and the staff 10 stars if I could. When I first entered the store I noticed how clean and organized it was. I was greeted immediately once I walked in. I had spoken with Krystal beforehand about the purchase I was trying to make. She guided me through process of purchasing for both their online and in store inventory. When I arrived at the store the store manager (forgive me for forgetting your name) already had my documentation drawn up and ready for me to sign. She's extremely knowledgeable and has an amazing aura. I live in Portsmouth and the store out there and their staff suck. They upset me so much I drove 30 minutes to this store in Norfolk. I'm very glad I did. Thank you again Janaf Aaron's team. You all are the best.

I was due to have delivery between 3 - 6pm. My item didn't arrive until 715pm. I took off work to be home for this, missing a total of 5 hours of work between 2 jobs. I called the store multiple times and was told, "we cant control traffic." 😤 I understand that...but with that in mind, why not plan for Friday traffic? The man that was sent to deliver my item was knowledgeable and professional and very helpful.

Wooo! Lots to say about this location. A little over a year ago I rented a gaming PC from here. The PC worked fine for two days before the graphics card pooped the bag. I sent it in to them TWICE because the second PC they gave me didn’t even turn on. So they graciously gave me an upgrade with no extra charges. Months go by and things are running smoothly. I always do EZpay when it comes to Aaron’s and just recently I’ve been bombarded with emails and phone calls stating that they did not receive any payment from me. Concerned of course I check my banking account and see that the transaction did indeed post like normal and on the due date through the automatic transfer. So there shouldn’t be a problem right? It’s been a whole week and I’m still getting calls stating that I haven’t paid and I’m being charged late fees. Their notes say that my payment was approved but something on their end is wrong. I’ve stated that if I get another call claiming I have not paid my dues, I will report to BBB.