Rent-A-Center
Rent-A-Center is a rent-to-own store located at 12712 Jefferson Davis Hwy, Chester, VA 23831. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.4/5 based on 43 reviews.
Phone
(804) 748-7044Store Hours
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday (Today) | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
43 reviews
They were very helpful in finding what I needed and making it work within my budget.
Found out they reversed my payment 30mins after it was processed, made it seem like I never paid so now I’m behind and they are holding me accountable for their mistake, big time SCAMMERS !! I should have listened to my instincts and never took the deal, I should’ve left after my first purchase and not start a contract. It’s more to this story but too much to explain.
Was told my delivery would be made between 12-2. Never called to let me know they couldnt deliver because someone called out. This is after they told me they were coming and said I could throw my bed out. I offered to help them move the furniture into my apartment. They acted like they didnt care i had to sleep on the floor. They said they would call me back and never did. They dont have any good customer service here.
Horrible experience here I’m a customer at the colonial heights location they had something I wanted and they wouldn’t transfer it to the ch store and then they say they sold it after I requested to get it transferred The lady working there kept balling her face up at me and was being plain rude to not only me but my sister as well literally acted like they didn’t want to help us which is completely fine
Absolute worst rent a center I have ever rented from!!! They cussed me out over the phone multiple times, even yelled and were extremely rude. I believe the one employee who cussed me out was named dean or something close to that. The manager even witnessed this man cussing me out. Just absolutely the worst place. If you want to be emotionally abused then this is the place for you!
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.