Rent-A-Center

Love the store they always make sure I get the living room set and etc. Jen is the best along with Daniel and the other staff. My Mother and sister been dealing with this store for years and always make sure we get what we need and order it even if it’s a special order and comes In before the expected delivery date!!!

Do you want to be harassed 5 minutes after 10am on the day your payment is due??? Make business with them. And let’s not talk about Jennifer who told me that I had to prioritize paying the dining table instead of making thanksgiving dinner because how do I dare not pay the dining table I was putting the food for my family on Thanksgiving day. Stay away from them!

Started out smooth and great. I loved the washer and dryer I got. The delivery guys were cool and friendly. I lost my job and found a new one 2 weeks later. So I fell behind with 1 payment. I got harassed with phone calls and them showing up at my front door banging so loud. Also the guys talked rudely about me. I answered some of the phone calls when I could because I was also at work when they called. The service is terrible and they are very rude. I had the payment, the full payment. My husband and I talked and decided we will take our business else where because I don't want to deal with people who are rude. They also damaged my property and don't use their body cameras properly. Not professional at all. Life happens and we are all people at the end of the day. None of us are perfect. I will take my business to a more positive atmosphere.

I never ordered anything. I never signed for anything and I never accepted merchandise or have merchandise I didn't order from this store. Now I'm being charged for something I don't have. Oh and they signed me up for auto pay without authorization or my knowledge. I'll be filing a lawsuit.

We decided to give rent a center a try when we moved up here in January. Little did I know we’d have nothing but issues. Like clockwork everytime payment was due we’d get a phone call. My boyfriend’s number had been changed in early January. He hadn’t gotten a chance to update the number with RAC . They sent two guys to my house where they were banging on my door. My teenage son was home alone when they came banging. Scaring my child. Then it happened again a few weeks later. Only we were home. We were getting ready to make a payment when they came banging at my door. While yes a few payments were late, nevertheless they were paid. I called last week to have all payments be made for yesterday. I explained we wanted it switched to monthly. Constantly getting “you have to pay this to get it to this date”. I told them last week my bf gets done work at 4. They called him at 3pm yesterday leaving a voicemail. So I called them back to tell them we will no longer be doing business with them. The harassing phone calls were unnecessary and we’ve had enough. The dude I spoke to yesterday cut me off and was rude. Today they call him again while he’s working. They were supposed to be here at 10am today. They called to ask when they are supposed to pick up. When the guys got here they caused damaged to my home again. This time breaking my handle on my screen door. They damaged my dryer vent as well. I don’t even care about the money wasted on the dryer that didn’t work correctly at this point. But damage to my home I do care about !