Rent-A-Center

this company is a joke same with the people who work there who harass me to pick up my things if im a day late, I tried changing the payment schedule but apparently I cant so I get harassed by them calling me everyday. if I could rate lower I would. I WILL NEVER GO TO THROUGH THIS COMPANY EVER AGAIN, SUCH A JOKE.

I was charged over$200 in late fees bc they said I owed 8$ and some change and my shoes would be paid. They never called my references and I got an email I thought it was spam. So I called rent a center and they were gonna take me to court if I didn't have the $50 settlement we agreed upon. So don't buy from them they will tell you that your all paid up and then let a few dollars build up to hundreds and threaten you with legal if you don't pay. Watch your bill very close if you do cause they will take advantage.

If you ever get the benefit plus package it doesn't help with anything. It's a waste of money. If I could rate them a zero I would. I'm currently diagnosed with stomach cancer and I had called back in February to set up whatever I needed to set up for using the benefit plus that I've been paying for since I leased the merchandise. I got told even with the benefits you still have to pay. So I was going to call the district manager but ended up sick in the hospital and was hospitalized for almost 3 weeks. Had to have surgery, then post surgery they checked to see if I was cancer free and it all came back again. Now I've been also in and out of work trying to stay afloat being a single parent. Now to today, I'm currently in the hospital again. I tried called the main office in Texas, talked to a customer service person and he said he'd set up a phone call with the district manager. So the district manager called me but I missed the call because I was in chemotherapy and puking because of the chemo. I tried to call back and got a voicemail. No return call back goes to show what kind of place this is, so cowardly, don't want to listen to the people. I understand that we sign a contract saying what the payment are I'm not trying to get out of it but damn your own benefits shows what it covers. So this morning the local store... I added all the screenshots and also their policy for sick and accident.

I got an ebike. First one they brought didn't have a key to use it. The second one was brought almost a week later and had 390 miles already on it. I had to replace the tires, front rotor, and brake pads just to make it safe to ride. I've been paying religiously on it until May when my wife and I lost our jobs. Now I'm supposed to give it back with the equipment I put on it to make it safe for use?

Horrible service. Never on time with anything. Chronicle liars. Charge for product that's never on time when is in lease agreement. Always supposedly locked out of there storage units that are through Ashley furniture cause there bills are not paid. Heard per worker in person. Horrible workers at the door. Don't carry anything in. Always complaining things are to heavy to lift. Best yet they tend to leave boxes of product not together on your porch. Horrible service. They restart payment contracts on there own terms. So basically paying like 5 times as much instead of original agreement in price. Horrible customer service overall