Rent-A-Center

Paying 60 bucks every two weeks for a bed that cost less to make than a McDonald’s meal is ROBBERY. Thought it would be at least half way decent but fell apart while sleeping and now I’m laying here pissed off.

Awesome people, Loyall and respectful thank you

My husband and I went in about a week ago and bought a washer dryer set. Was supposed to be delivered the following Monday. They were unable to deliver the set because there was an issue with the set. Found another set in Moore. They said they would go and get it and deliver them the next day. They showed up with the set but the washer was smaller and had an agitator in it. I did not want the smaller washer. They said for me to take the set and they would look for the original set I wanted in the meantime. Fast forward to Friday evening the manager Michael called and said they had a set pretty close to what I originally bought and asked if I could come and look at it. We went Saturday morning(only a full week later) and it was even better than the original set. No extra charge. We said Yes, please! He said they could get it delivered to me this afternoon. A few hours later I got my new set. Micheal and his team went above and beyond to help make this situation wonderful. Thank you guys for all you did.

I rarely leave reviews, but this situation crossed the line. I paid Rent 1st for nearly 2 years on used furniture that I was promised would be replaced with a new couch set. They failed to deliver — not once, but five times. Every time I asked for answers, I got excuses and attitude from rotating managers who acted like I was the problem. After being told my balance was paid off, I was suddenly told I owed $750 — with no written proof or breakdown. When I asked questions, I was met with hostility, cussing, and a manager who threatened to press criminal charges over a 7-day late payment caused by a simple card switch. The harassment continued: late-night calls, threatening language, and total disrespect. I was even told “we can come to your house whenever we want.” If you value professionalism, honesty, or basic respect — stay away from Rent 1st. I own a business and run multiple operations. I treat people with respect and expect the same. This company does not operate with integrity, and I will be reporting this experience to the Oklahoma Attorney General, the CFPB, and the FTC. You can threaten whoever you want — but not me. I know my rights. And I stand on them.

Friendly committed team, they helped me threw the whole process and have worked with me to ensure that my family got quality service,they ask frequently if im satisfied with my products,thank you