Rent-A-Center

Wasn’t even a day late and they came knocking on the door . Payment was due on a Saturday 2/28 that same day a young man was at my door . Not sure if it’s new management ( I’ve worked with Greg in the past) but I willingly gave up my product of it’s going to be like that. If I didn’t make the payment end of day I’d understand . Btw this was my first payment and they were acting like that . That’s ridiculous.

ABSOLUTE TRASH!!!! Said my couch would be delivered and basically it was never being delivered so they basically took my money with no intentions on delivering my couch! Trash Trash trash the dirt just disgusting NEVER GO HERE EVER! The entire staff needs to be fired!!!!

Horrible. Paying bills is obviously something you have to do, so when falling on hard times I’ve always called this rent a center and they’ve worked with me. I’ve paid off 100% of my things from here. The past month due to rain I have not been working much last week I asked to pay my biweekly payment that Friday (same cycle) - first employee said that was fine. They called again Tuesday and I answered, explained I had spoke to an employee and that it would def be there. They said they remembered and told me it was ok. I got a call Thursday from a personal number (Crystal; the manager). I answered, tried to explain that I had spoke to someone prior. I had already had an interaction with her so I knew how she would react. She proceeded to tell me she needed an exact time for Friday. I get paid once off of work (construction) so I didn’t know what time exactly but that I would pay it. At that point it was upsetting, I’m trying to communicate that the payment WILL be done and I still get questioned expecting an answer when I have already explained. If she couldn’t wait until Friday then she could have picked up her stuff, instead she proceeded to call me off of fuquay rent a center on Friday again. I usually run around Fridays to have my payments by 11:59 but honestly it was whatever that week. If they need their stuff they are welcomed to come get it. I’ve never had this interaction with no one that has ever worked here but she did mention it was not her problem “other managers didn’t do their job” as if their job was harassing. If you can’t wait for my payment then come get your stuff. I’m curious to see how this will work without so many being in tough times but still making their payments.

The WORST rent a center out there!!! Have never been so harassed even though payments are made!!! Call DAILY!!! When told to pick their stuff up because they aren’t going to continue the calling daily they REFUSE to pick it up. Find a better managed rent a center that will take care of you!!!! Goldsboro rent a center is top notch!!!

Made a payment on a brand new dining room table in April, had to wait 2 weeks before they got the table. I still don’t have the table. Next week makes a month and trying to find a reasonable date for them to deliver it is getting crazy. 1 day out of the week they give me for a delivery. Where’s Tina, she’s never there anymore