Rent-A-Center

Kenny was very kind and helpful. He made the experience seem worthwhile, and easy.

Place went to crap, really. Refusing to rent to a current and paid customer. Especially ridiculous when it's due to nothing that would even impact them or their payments and had already been resolved. Pathetic. Returning the other item this week.

These guys just can't get anything right Again I have to call down there To have them stop sending me this junk mail in the mail That I gotta wheel myself down in a wheelchair to the mailbox to find out there's only junk mail in there from Rent-A-Center I called them again last month to tell them to stop talk to some lady she said she was going to pass it on Here we go again more junk mail And I'm getting junk mail for my daughter that doesn't even live here anymore I don't know what it takes to get these people to stop Sending their flyers in junk mail to my mailbox If I want to buy something I'll call them up and buy it Or rent it or whatever I just can't believe the incompetence Of these people what it take to get you people to take me off your flyer junk mail list an act of Congress I'm a disabled veteran my request should be taken care of upon the first phone call

Renting a washer and dryer. Technically the second set from them. The first set was on special, used, and didn't work properly. We got a new set at the same weekly price so they worked with us on it. The new set is wonderful and works great! Final prices are bad but the weekly price isn't terrible. It's 30 bucks a week for the washer and dryer. Store is really small.

My daughter is renting a pre-owned laptop. The staff was great and the selection was pretty good as well. However, after doing research on the item she wanted she was told it was not available when she came in. She settled for another laptop that they recommended at a slightly higher price, after being assured it could handle gaming as well. She had issues from day one, mainly having to delete and reboot as it seems this unit was not refurbished before re-rental. Within a few weeks, the screen began turning black. Knowing that the screen is not covered by warranty, she began researching what was happening and how to (or who could) fix it. Turned out it was due to the laptop being open and on display for so long-no wonder they won't cover the screen, knowing it would be a consistent issue for them. Now the issue is crashing. Now I'm not tech savvy so I'm lost on what this all means but I'm watching my daughter spend the last three days trying to save everything she can. She installed a game and the laptop simply cannot handle it. So with all the money already invested and a screen that won't be covered, she has no options but to pay it off and scrap it. Eight weeks in, $1600 lost, and nothing to show for it. I highly suggest anyone looking for a laptop to just stash away the weekly amount that you would be paying and go buy one outright where you won't be swindled.