Aaron's

They just ruined my superbowl get together! First of all, I went and leased a Bluetooth stereo and it was never delivered neither was I called and I ended up having to call them and picking it up just over a week ago. I ordered the Tv before I got the stereo so, I called last week about the Tv was told that it’ll be delivered to the store on 2/2. Nobody ever called to tell me that the tv was there I called them again and was told that they had it and that it’ll be delivered on today by 6. Mind you they close at 6pm on Saturdays so I called them 45 minutes before closing only to be told that I wouldn’t get the tv because the driver is gone for today! So now I just wasted a $200 on food for a damn superbowl party for absolutely nothing! This superbowl party was in remembrance of my father who passed away 9 months ago who was a diehard fan. Pissed isn’t even the word to describe my got damn frustration! But I bet as soon as I would’ve been late they would’ve had plenty of communication then! Absolutely my feelings are about hurt money wasted and a day RUINED 😢😢

I’ll never do business here again. Did online order everything filled out correctly. They called me and asked questions that had nothing to do with me and denied me. Saying I answered all the questions wrong. Waste of my time. I really needed a washer/dryer and still don’t have em.

I was searching for a mattress for a bed that we purchased and Aaron's was the only place that I was able to find one that matched our needs. The service and the payment plan was above and beyond what I expected.

I experienced extreme dissatisfaction with the service I received from Aaron's Furniture Rental. The experience was nothing short of frustrating and disappointing. From the beginning, the service was inconsistent. The staff I interacted with were pleasant but lacked the ability to provide timely assistance. I purchased a sofa set in full with no additional payment needed. The situation deteriorated when the delivery team attempted to deliver the unit with a significant hole in it, making it unusable. Subsequently, I spent the next two weeks seeking answers and assistance from the staff. There was a clear lack of communication throughout the entire process, leaving me constantly in the dark about the status of my purchase. It is my belief that they fabricated explanations to protect themselves rather than being forthright and transparent from the outset. I even discovered inconsistencies in their accounts on at least two separate occasions. Despite paying in full for the item, it took almost a week for the store to refund my money. This delay was unacceptable and added to my overall dissatisfaction with your service. I expect a company of your stature to provide better service and communication. My experience has left me deeply disappointed, and I would not recommend Aaron's Rent To Own to others based on this experience.

This was one of the greatest transactions from the store manager to the delivery drivers. When I tell you they were so accommodating and took great care of me and my family. I ordered online during Memorial Day. The next day they were calling to confirm and gave me a delivery date. I was also able to buy some clearance items as well. Like I said super sweet with great attitudes. I’ll definitely be using them for years to come.