Rent-A-Center
Rent-A-Center is a rent-to-own store located at 3424 E Main St, Kalamazoo, MI 49048. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.8/5 based on 76 reviews.
Phone
(269) 388-4777Store Hours
| Monday (Today) | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Currently closed
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
76 reviews
Horrible experience. They hung up on me because I questioned the fact that if I hadn’t paid in full I could’ve returned the product but because I had paid it off I can’t. The guy just hung up on me when I said it felt a bit bad business-y. I called back to ask if we had accidentally gotten disconnected or if it was intentional and he let me know that it was intentional. I feel this isn’t the right way to treat a customer who was purely just a bit concerned with a less than satisfactory product and a kind of sketchy return policy.
They can call me at 7:30 in the morning on a Wednesday and leave a voicemail, and want me to call the store back right away, but they don’t open until 10am. Very disrespectful of them, especially since I’ve let them know for the past 4 months now what day it’s going to be paid on & they still haven’t notated my account. I will NEVER use Aaron’s again. Worst costumer service, & service in general.
Literally just don’t go here. They take forever to come out and fix something, will tell you that your “first on the list” and give you a “set time” and then keep pushing it back for hours and hours. Not everyone can put their whole day on hold bc YALL can’t do your jobs! Smh. Do yourself a favor and just go to Aaron’s!
It was a great place when the former manager Jarod was running the show now all I get is spam calls pushing product from Kenzie. If she wasn't so aggressive with her multiple calls I probably would of got a 65inch TV for my husband for Christmas but definitely not after all her spamming. I'll be glad when I get my last two payments made and I don't gotta deal with her anymore
I really don’t know where to start, but if I didn’t have to give them one star, I wouldn’t. The customer service there was horrible. Jordan is his name. Now there’s 2 Jordans that work there one is very professional and the other one which is the tall, Caucasian, bald head dude that is the rudest person I think I have ever met. He doesn’t know how to speak to customers let alone a lady. He was trying to intimidate me and made me feel very low if I couldn’t make a payment on time. He was not understanding or even willing to help me out when I needed. His famous lines were, if you can’t pay, we can arrange to pick up. Smh just rude and once again unprofessional. I would not recommend this store location only would if he was no longer working there.
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.