Rent-A-Center
Rent-A-Center is a rent-to-own store located at 4739 Indianapolis Blvd, East Chicago, IN 46312. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 3.4/5 based on 44 reviews.
Phone
(219) 398-1893Store Hours
| Monday (Today) | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Currently closed
Products Available
What to Expect at This Store
Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.
What to Bring
- Valid photo ID — driver's license, state ID, or passport
- Proof of income — recent pay stub, bank statement, or benefits letter
- Proof of residence — utility bill, lease agreement, or mail with your address
- Personal references — typically 3-4 contacts with phone numbers
How It Works
- 1 Browse in store — choose from available furniture, appliances, electronics, and more
- 2 Apply — no traditional credit check at most stores; approval is based on income and residency
- 3 Get approved — many stores offer same-day approval and immediate access to your items
- 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance
Typically included with rent-to-own agreements:
Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.
Customer Reviews
44 reviews
THEY ARE SO UNPROFESSIONAL INCLUDING THE STORE MANGER ,MY FIRST TIME WITH A BAD EXPERIENCE DEALING WITH THIS LOCATION ITSELF, VERY LAZY DRIVERS THEY DON’T WANNA DO THEY JOB SO THEY MAKE EXCUSES IN ORDER TO GET FROM DOING IT , THEY DON’T STICK TO ONTIME DELIVERY THEY LITERALLY SAID THEY WOULD DROP OFF BETWEEN 1pm-3pm DIDN’T DROP OFF INTO ALMOST 5 I HAD TO CALL TWICE JUST TO SEE WHAT WAS GOING ON JUST FOR THEM TO GET TO MY PLACE AND SAY THEY CANT BRING MY PRODUCT IN BECAUSE IT WAS TOO BIG WHEN THEY LITERALLY SOLD ME A PRODUCT OVER THE PHONE KNOWING THEY HAD TO COME MEASURE FIRST I PAID UP FOR TWO WEEKS IN ADVANCE AT THAT….. NEVER WILL I SHOP AT THIS LOCATION AGAIN …
NEVER MIND THE STARS DUE TO THE BAD REVIEWS ON MANAGEMENT AND CUSTOMER SERVICE I'LL BE SKIPPING THIS BUSINESS... THEY NEED TO UNDERSTAND THAT WE TAKE REVIEWS TO THE UP MOST IMPORTANCE WHEN MAKING DECISIONS
Everyone in the store is nice and very knowledgeable except for a short Spanish guy. He is disrespectful and doesn’t know what he is doing. He automatically set me up for auto pay without my consent and I witnessed him asking a customer for her debit card pin. That’s is very unacceptable and he either needs to be retrained or let go. His customer service is bad, he curses around the customers and he doesn’t care. I hope the district manager reads this and takes action on this employee.
The people here are the rudest, least helpful, and unprofessional staff I've ever dealt with. I got harassing phone calls the day my payments were due. They were at my door if I was 1 day late with my payment. They would leave messages on my phone pretending to speak Spanish (my voicemail language is Spanish) all this after 1 day of missing a payment! If you are looking to make a purchase go elsewhere!
The worst place to do business no one seems to know what they’re doing there. When you ask them a question no one seems to know. They will call you and tell you complete opposite things all in the same day. I’m pretty sure they are pocketing money when I made my first payment they asked that I give them a portion in cash and the rest on my card that would be charged monthly when they gave me my receipt it was only for my card and my starting payment was listed for a lot lower than what they told me I also witnessed them buying food stamps from someone walking in so I wouldn’t put it past them to pocket my cash. The only way to get any help in this store is by calling the district manager nobody else is good for anything.
Frequently Asked Questions
Data Accuracy Notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.