Aaron's

Went in for a stove for Thanksgiving, the old one is busted. We got it all the way back home to find out that one's busted. We ate burger king for Thanksgiving...... then when we went in for a refund they pressured us into "letting them fix it for free". It's 2:50, 12/1/25 and they were suppose to be here at 1...... at this point I want a stove and my refund please..

Calling the spouses' of deployed members and threatening to repossess their rented items when the federal government is refusing to pay the service members is a WHOLE NEW LOW! That's completely disgusting!

I have ordered from here before and no problems. Well tonight delivery was supposed to be before 6 pm and at almost 9 pm my bed still isn't here. I had Made sure it said 2 to 3 days delivery and it's almost a week past then. I had already dispose of my old bed being told it would be here

I’ve never had an issue with Aaron’s until today. Id usually give them 5 stars but today it’s 3… Because the delivery coordinator Rick… I purchased items to be delivered at my residence and was told I’d get a heads up on when it would be HEADING my way. It was a window between 11-3pm. My man called the store today to see if they had an estimated time because I’m pregnant and needed to him to go grab lunch for me, which was deadass 5min up the road. They didn’t call until they were at the property (even though we were told we’d get a heads up beforehand). He told them just hang on a sec he was heading back and it wouldn’t take but 5min for him, traffic was rough today so it took him 7-8min… (2min extra) and when he pulled in they were nowhere to be found whatsoever. I called the team coordinator and he wasn’t budging telling us their schedules were timed and I’d have to reschedule, mind you I’ve been waiting for this furniture for nearly two WEEKS and scheduled it to be delivered on this day because this is the only day I can do it, between work and doctors appointments. The coordinator was just extremely uncooperative kept refusing to have them come back claiming they had “9” stops to complete today. But when I contacted the actual store I purchased the furniture from the woman said “no they only had “3” stops today”. So all around it’s extremely unprofessional on the delivery coordinator to be lying and refusing to deliver like scheduled. It wasn’t until I spoke to the GM Dylan that things got squared away today. The drivers called the wrong number and instead of checking it out with the store they just left, and that’s when they called my man’s number (which threw me for a loop because why if they couldn’t reach the “wrong” number they had been calling, couldn’t they contact his number straight away???) anyways... If it weren’t for Dylan I don’t think I’d have had my furniture any time soon. So if you have issues with the delivery coordinator CONTACT Dylan, don’t waste your time or breath with the coordinator, it’s pointless. I feel like they need to find someone more professional, and better fitting for that job.

I chose Aaron's for my laundry needs. Huge mistake. After 6 months my dryer wasn't working properly. It was picked up and shipped off to Denver and took nearly 3 months to get back. The paperwork stated they had it back on Nov.15 but it wasn't until nearly a month later they were delivered back to my home. The dryer was picked up in perfect condition as I take care of my purchases. When returned, it looked like it had been attacked by a bear. Whatever, I just wanted my dryer back at this point. The used car salemen-like gentleman continuously interrupted and spoke over me when attempting to find a solution, completely disrespectful and uncaring of the situation. My washer also stopped working and my "replacement" looked cosmetically trashed and the control panel is not functional. Their offer was to keep exchanging them for returned units of the same make and model or return and cancel my lease, leaving over $1500 lost. I cannot emphasize enough to avoid this place. Offers were made to put me into a new lease with different models and knock of 3 or so payments completely disregarding the already huge amount of money paid to this unit. I was promised a call back by the closing day on a Friday for a different model set pre-owned as a compromise and 2 less payments. This never happened and was my attempt at a second chance and they completely threw that out the window. They have had a lot of lease cancelations of these same Samsung garbage machines and I can only.imagine why. They're terrible and they won't stand behind their products like they promise.